The problem
- Former members drift away and nobody notices until the renewal never comes.
- Off-peak courts and classes run half empty.
- Unpaid memberships and failed payments are chased by hand, if at all.
What it does for you
- Spots members whose visits drop and sends a personal check-in before they cancel.
- Invites lapsed members back with offers that match what they used to book.
- Fills empty off-peak slots by messaging people likely to want them.
- Follows up failed payments and expiring memberships automatically.
How we set it up
- 01
We listen
Tell us what takes up your time and how you handle it today. No technical knowledge needed.
- 02
We set it up
We connect your tools and test everything with you before your customers use it.
- 03
We look after it
We check that it keeps working, fix problems and explain what has changed.
Questions
Will members feel spammed?
No. Messages are infrequent, personal and based on what each person actually booked. Anyone can opt out with one reply.
How do you measure results?
We count reactivated memberships and filled slots that came from a message, and report them monthly.
Do we need a specific booking system?
You can usually keep the booking tool you have. We check whether it can share the details we need before we begin.